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Help Center

How can we help?

Chat with us in the app, send an email, or follow a short tutorial to get your videos live.

Chat with us

Open the Videco app to get support while you are already working in your library.

Go to app.videco.io

Send us an email

Questions, feedback, or account help. We usually reply within one business day.

hello@videco.io

Basic tutorials

Short steps for the most common tasks in Videco.

Upload your first video

  1. Sign up at app.videco.io and open your library.
  2. Upload a file and wait for status to reach ready.
  3. Open the video, then share the watch link or embed.

Embed the player

  1. Open a ready video and copy the embed URL for /embed/{shareSlug}.
  2. Paste it into your site or app where you want playback.
  3. Set visibility to unlisted or public as needed.

Brand your player

  1. Upgrade to Pro or Business for custom player branding.
  2. Set your colors and custom logo. The free trial shows the Videco logo.
  3. Add a custom domain on Business if you need your brand URL.

Use the API

  1. On Pro or Business, create a vd_live_ API key under your account menu (API).
  2. Create a video with POST /api/videos, then TUS-upload to Bunny.
  3. Read /for-agents for auth, endpoints, errors, and examples.

Landing pages & leads

  1. Open a video, go to Landing page, enable the lead form and Save & publish.
  2. Share /v/{shareSlug} with ?name= and ?company= for personalized copy.
  3. Open Leads in the sidebar to filter submissions and export CSV.

Want the full API reference? Read For Agents