Help Center

How can we help?

Quick tutorials to get you live, plus a human inbox when you need one.

Contact us

Questions, feedback, or account help. We usually reply within one business day.

hello@zapdigits.com

Basic tutorials

Upload your first video

  1. Sign up at app.videco.io and open the dashboard.
  2. Click Upload and choose a video file.
  3. Wait for processing to finish, then open the video page.

Embed the player

  1. Open a video in your dashboard and copy the embed snippet.
  2. Paste it into your site or app where you want playback.
  3. Publish and check that autoplay, mute and fullscreen work as expected.

Brand your player

  1. Upgrade to Pro or Business for custom player branding.
  2. Set your colors and remove Videco marks from the player.
  3. Optionally add a custom domain on Business so video is served from your URL.

Use the API

  1. Create an API key from your account settings on a paid plan.
  2. Upload or list videos with the API instead of the dashboard.
  3. Read the docs for auth, webhooks and playback details.

Want the full API reference? Read the docs